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What are common bookkeeping mistakes dental practices make?

Dental practices face accounting challenges that most other businesses don’t encounter. Insurance billing cycles, contractual adjustments, and practice management software create unique tracking requirements that generic bookkeeping approaches often miss.

Confusing production with revenue is one of the most common issues. Practice management software shows $50,000 in production for the month, but production is what you billed, not what you’ll collect. After insurance adjustments and patient portions that won’t be paid, actual revenue might be $35,000. Recording production as revenue inflates your income and makes financial statements misleading.

Failing to track insurance adjustments properly creates ongoing problems. In-network practices write off the difference between their fee schedule and contracted rates. These adjustments can hit 30-40% of production. Without tracking them separately, you can’t evaluate whether your contracted rates make financial sense or compare profitability across different insurance plans.

Insurance claims that age beyond 60 days usually have issues requiring action. Denials, missing information, and coordination of benefits problems don’t resolve on their own. Without proper accounts receivable aging reports and regular follow-up, thousands of dollars slip through because no one noticed the claim was stuck. This is an area where small business bookkeeping in Los Angeles that understands healthcare billing really pays off.

Patient balances deserve separate attention. After insurance pays its portion, patient responsibility remains. Small balances add up fast, and collection becomes much harder once they age past 90 days. Many practices lump patient AR together with insurance AR and lose visibility into both.

Miscategorizing lab fees hides true procedure profitability. Lab work for crowns, implants, and dentures represents a direct cost of providing those services. When lab expenses get lumped into general supplies, you can’t tell which procedures actually make money and which ones you’re doing at a loss.

Owner draws mixed with payroll is another frequent issue. Dentist-owners often pull money out randomly instead of running proper payroll. This creates complications at tax time and makes it impossible to calculate true practice profitability or benchmark your compensation against industry standards.

Not reconciling the practice management system to QuickBooks causes numbers to drift apart. Your PMS tracks production, adjustments, and collections. QuickBooks tracks deposits and expenses. If these don’t tie out monthly, you’re either missing revenue or double-counting somewhere.

These mistakes compound over time. A year of untracked insurance adjustments means your financial statements have been wrong for twelve months. By the time you notice, cleanup becomes a substantial project. Medical practice bookkeeping requires understanding these industry-specific challenges from day one rather than applying generic approaches that miss the nuances.

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Villa Group is a San Marino accounting firm serving small businesses across Los Angeles County. We handle bookkeeping, payroll, CFO services, and business sale preparation. Led by Christian Villalba, MBA, with over a decade of experience and 400+ clients served.

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