Terms of Use

1. Use of Our Website

You agree to use this website only for lawful purposes. You may not use our site to transmit any material that is harassing, defamatory, or otherwise harmful. You also agree not to disrupt the normal functioning of the site by introducing viruses, malware, or other malicious code.

2. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Villa Group and is protected by copyright laws. You may not reproduce, distribute, or use any content from this site without our express written permission.

3. External Links

Our website may contain links to third-party websites and resources, such as QuickBooks or Clio. We do not control these external sites and are not responsible for their content or privacy practices. We encourage you to review the terms and policies of any third-party sites you visit.

4. Information Disclaimer

The content on this website is for general informational purposes only. While we strive to keep information accurate and up to date, nothing on this site constitutes professional bookkeeping, accounting, financial, or legal advice. The information provided does not create a client relationship between you and Villa Group. For advice specific to your business situation, please contact us directly to discuss your needs.

5. Limitation of Liability

This website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Villa Group will not be liable for any damages of any kind arising from your use of this site or from any information, content, or materials included on it.

6. Changes to These Terms

We reserve the right to modify these terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and post the revised terms here. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

7. SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Villa Group through our website at https://www.villagroupusa.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to hello@villagroupusa.com or call (626) 353-9790 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

8. Contact Us

If you have any questions about these Terms of Use, please contact us at hello@villagroupusa.com.